The process of white-listing websites is where, at your request, we grant access to certain categories of website or services to enable your staff to access them during working hours. An example of this is accessing social media platforms that may be considered unproductive (such as snapchat) – nevertheless, you require staff to have access for media campaigns.
Part of our continuous monitoring service includes blocking websites and Internet services that contain malicious and / or obscene content (such as pornography). Other sites and services that will be blocked include online gambling and certain social media sites that would generally not form part of normal business activity.
However, it’s your choice to decide what websites business users access across your network. That’s where whitelisting plays it’s part to ensure that only sites that require accessing for business purposes are able to be reached.
Of course, we would expect that a business will always want us to block malicious websites, but at least you have the discretion regarding access to other types of material.
When we first setup your 360 Cyber Protection service, we will discuss with you the type of access you wish your staff to have and adjust our filtering according to your business needs.